New In-Year revenue for new business rose 21%, increasing 69% in the US.TAV increased 20% to $215 million, growing 59% in US.Total Annual Value of Sales (TAV) rise to record All comparisons in this announcement are year-over-year (YoY) and in constant-currency (CCY), unless otherwise noted. (NYSE: ATTO) (“Atento” or the “Company”), one of the five largest providers of Customer Relationship Management and Business Process Outsourcing (CRM / BPO) services worldwide and sector leader in Latin America, announced today its fourth quarter and full year operating and financial results for the period ending December 31, 2021. Latin America’s higher inflation, interest rates and currency fluctuations increased financing costs, and impacting 2021 shareholder equity and free cash flow.Secured and extended key agreements with Telefónica, while expanding share of wallet.Reinforced presence in key growth sectors such as tech, healthcare and fintech, which accounted for 54%, 16% and 11% of new wins in 2021 and represented 37% of sales.US annual revenue up 34% to $114.8 million, with US and EMEA representing 26% of recurring 2021 EBITDA. Total Annual Value of sales of new business rises 20% to record $215 million.Cyberattack has non-recurring revenue impact of $34.8 million in fourth quarter, following three quarters of solid revenue and EBITDA growth.Annual Recurring EBITDA growth of 23.7%, with Recurring EBITDA margin of 12.9% and 15.5% in fourth quarter.2021 revenue up 7.9% on recurring basis, with balanced contribution from Telefónica and Multisector.
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